Protecting your privacy

As financial advisers we must have reasonable grounds before making any recommendations regarding your financial plans, your investments or your personal insurance arrangements.  Before making any recommendations, therefore, we must ask about your individual financial situation, your objectives and your aspirations.

The information requested will be used strictly for that purpose, and to provide you with associated information and material.

We store information in paper and electronic forms. We take reasonable steps to protect your personal information from misuse and loss or unauthorised access, modification or disclosure.

You have a right not to divulge personal information if that is your preference.  In that event, we are required to warn you that any recommendations made may be inappropriate to your circumstances and need.

This privacy policy provides a statement regarding the privacy provisions related to the disclosure of personal information and protection of confidentiality for you in accordance with the provisions of the Privacy Act 2001 and the National Privacy Principles.

The collection of personal information from you

As financial advisers, we are required by law to collect personal information from you in order to provide financial information or advice.   In general, some or all of the following information will be collected and held: name, address, contact details, telephone number, gender, marital status, date of birth, date of marriage, health information (mainly for insurance purposes), occupation and employer, salary and other income sources, tax-file number, living expenses and debts, assets and liabilities, family details, dependants etc.

The use of your personal information

The personal information collected from you will or may be used for the purposes of determining recommended courses of action by you, or the selection of investments for you, or arranging life insurances or disability insurances, or taking other actions deemed appropriate for your circumstances.

The information may also be used to provide you with general information about superannuation, social security, investment and insurance products.  This may include forwarding to you newsletters, brochures, information about products and services, and other material or information which your adviser believes may be of interest to you.

The disclosure of your personal information

The provision of financial information and services to you may require the disclosure by us or our Licensee of your personal information to financial service providers, such as fund managers and insurers, who will be similarly restrained from disclosing any of your personal information to others without your approval.  Where your personal information is disclosed we will seek to ensure that the information is held, used or disclosed in a manner consistent with the National Privacy Principles, and relevant Health Privacy Principles and any other applicable privacy laws and codes.

With your consent, we may need to provide your personal information to organisations or persons, such as your accountant, on a need-to-know basis.

Government identifiers such as tax file numbers may be collected.  However, we do not use or disclose this information other than when required or authorised by law or unless you consent to its disclosure to a third party.

Like all financial institutions, we must comply with all legislative obligations, including the Anti-Money Laundering & Counter Terrorism Financing Act 2006. This Act includes an obligation to report suspicious transactions.

Access of information held about you

You may gain access to the personal information held by us or our Licensee during normal working hours.  If access is required reasonable notice to enable retrieval of the information would be appreciated. 

Resolving Issues about Privacy

If you have any issue, or complaint, about the privacy of your personal information, please contact us.

Privacy Policy